News

Jet airways gets the worst sort of press

Despite wanting cheap air travel, passengers still want safe air travel.

The Guardian Newspaper reported last night that a Jet Airways  Boeing 737 flight from Mumbai to Jaipur was forced to deploy oxygen masks and make an emergency landing after the crew forgot to pressurise the cabin.

Five passengers were later treated at a Mumbai hospital for effects of the depressurisation.

The low cost airline has been in the news a lot recently and not for good reasons. Now this example where customers were put in physical danger is a huge blow to the airline.

Many potential customers may be reconsidering whether they value savings over safety quite as much as they thought they did.

Ain’t too Proud to Beg

There is no point begging a website search result to take an extra few percent off their best price.

However, humans are surprisingly receptive to offering a discount when asked.

But you do have to ask.

Find a price on the web, then get out of the house and head done to your local independent travel agent. I know, it sounds horribly old fashioned but in truth there are still great bargains to be had in bricks and mortar establishments.

Once you have asked for a discount they may say no, so spend a minute making friends first. It is harder to say no to someone you like. A sincere smile is worth at least fifty quid. Not turning up five minutes before lunch or closing time is worth another fifty.

Respond positively to whatever they offer. “Thanks that’s lovely, but I was really hoping for something even better. What else can you do for me?”

Show the agent your printout from the web. Let them know you are playing it straight with them and that if they can give you the deal you want you are prepared to pay today.

The second offer may well be all that you hoped for, but in for a penny, in for a pound.”We are getting closer, but we are not there yet. Go on, let’s find an even better deal than that”

I think you are getting the idea. Travel Agents have all sorts of ways to reduce costs and add upgrades, so use their expertise and bag yourself a truly excellent cheap flight.

Don’t be too proud to beg. You are worth it.

Flash Sales: What are they and how to use them to bag ultra cheap flights

Booking a flight from London to New York might cost you £600 today, but tomorrow the very same ticket on the same flight with the same carrier could be literally half the price. Welcome to the world of Airline Flash Sales.

Airlines know, or think they know when tickets will be sold. For example, tickets for a December flight are released the previous February. The airline expects that 35% of the tickets will have sold by May. Their ‘cashflow’ depends on getting these predictions right, because they have wages to pay, jet fuel to be bought and they need enough money in the bank to cover their liabilities.

But sometimes the tickets haven’t sold as well as expected, so to get extra cash into the bank rapidly, the airline will announce a flash sale and sell those tickets at silly prices for a few days till they are back on target. Sure they might make a little less profit as a result, but the peace of mind of the accountants department is well worth it.

They don’t tell the public in advance about flash sales, so you have to keep your eyes open. Thankfully tools such as Skyscanner and Google Flights allow us to automatically track fares to our chosen destinations and get alerted when a deal appears. 30%, 40% 50%, 60% off. All these flight discounts can be enjoyed if you can wait for them.

Then you just have to snap up a bargain before the airline fills its quota and the price jumps back up again.

Happy hunting.

Why flights take longer than they used to

Here is a pretty shocking fact. Back in the 1960s a flight from New York to Los Angeles was scheduled to take almost 45 minutes less than it does today.

Yes, over 50 years we have actually got worse at flying people to their destinations in a timely fashion. About 15% worse. But how can this be.

Well, although the time spent in the air had improved a little, with faster jets, the time spent getting passengers into the air and then out of the airport has got significantly worse. As a passenger, this should anger you.

Huge airports like JFK, Frankfurt, Heathrow and so on now require aircraft to taxi up to a mile or more to reach a gate. The gates themselves can be 20 minutes walk from the terminal. It all adds up.

Heathrows plans to add another runway will only make things worse for air travelers in and out of London.

This is why smaller airlines using smaller airports can often provide not only a more relaxed service, but a faster one too.

LHR Airports are not an airline and so have no vested interest in moving aircraft quickly. In fact, their best interests may be served by making the experience uncomfortable. As journalist Philip Stephens wrote in the FT 2014, ” a half-decent level of passenger service would be counter-productive because it would undercut the case for that third runway”.

As a passenger, this should anger you. With flight delays being nowadays the norm you get to spend more of your time hanging around in departures; doing what exactly? Oh, yes shopping. Cappuccinos, novels and wet wipes sell in incredible volumes and the sales data gives the airport owners the data that allows them to invite retailers to pay top dollar, pound euro or yen for the privilege of selling to you, just to alleviate your discomfort and boredom of being stuck in terminal two for another three hours.

And we wonder why LHR spend so many millions convincing the government that their outdated hub model in the only option for international flights when the airlines and plane manufacturers disagree. As a passenger, this should anger you.

Monarch prepare to lose license.

Monarchs decision late last night to triple or even quadruple the cost of flights appears to many commentators to be a tacit admission that the British company is about to lose its ATOL licence.

The Civil Aviation Authority (CAA) did not renew its Air Travel Organiser’s Licence (ATOL), which technically expired yesterday although the airline have been extended a 24 hour grace period.

We do hope that things can be sorted out and that up to 100,000 holidaymakers don’t end up stranded.

 

Ryanair … again

What annoys me most about the coverage of the debacle is the media constantly talking about Ryanair’s share price.

What matters is the umpteen thousand people who have been left in the worst situation possible. These are people who are most likely to be on low incomes and chose Ryanair in order to save money.

Now they are being treated like mushrooms by the airline (kept in the dark and fed on sh*t) and totally ignored by the media.

Will this latest episode actually change anything?  Don’t hold your breath.